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Viewing 9 posts - 1 through 9 (of 9 total)

  • Question

    January 21, 2015 at 3:20 am #34908

    Paul
    @style960

    The toolbar is no longer displaying on mobile when logged-in on this site, possibly related to this?

    https://www.buddyboss.com/support-forums/topic/admin-toolbar-not-showing/

    Answers

    January 21, 2015 at 12:52 pm #34915

    Maria
    @interglobalmedia

    Hi Paul,

    Please go to

    https://www.buddyboss.com/support-forums/topic/admin-toolbar-not-showing/page/2/

    and I will explain there how I solved my issue. Perhaps it will solve yours. Mine might have been a glitch, or perhaps that is the way the latest WordPress is set up, but I made it so that everyone can see the toolbar and use it.

    Maria

    January 21, 2015 at 3:40 pm #34921

    Paul
    @style960

    Hi Maria,

    Thanks but my sites are fine. It’s this site itself which has the problem on mobile.

    January 21, 2015 at 4:18 pm #34932

    Alyssa
    Participant
    @alyssa-buddyboss

    @style960 we are looking into it. Thanks!

    January 25, 2015 at 1:40 pm #35011

    Alyssa
    Participant
    @alyssa-buddyboss

    @style960 @interglobalmedia another user reported this being fixed by removing and reuploading the theme. So delete the buddyboss parent theme folder via FTP then reupload the latest BuddyBoss theme.

    January 25, 2015 at 3:27 pm #35017

    Paul
    @style960

    @tjchester To be clear I see this problem only when using Buddyboss.com on my phone. My own sites are fine. I still see the issue on this site itself.

    January 25, 2015 at 6:20 pm #35023

    Maria
    @interglobalmedia

    @style960 Interesting. Are you on iOS? I’m on iOS, and on the iPhone 6. I had a similar problem with my BuddyBoss website on mobile. The navigation bar wouldn’t respond. I’d see the icon for it, but when I clicked on it, nothing happened, and no admin bar. What worked for me to fix it is I went into my Safari web browser app settings and clicked on “clear history and website data” and it fixed the issue. Hope this helps.

    January 25, 2015 at 6:28 pm #35026

    Maria
    @interglobalmedia

    @tjchester,

    I haven’t updated to 4.1.1 yet, but will be doing so tonight. We’ll see what happens down the line. My admin bar issue has been resolved so far on the laptop. My mobile issue has been popping up from time to time and then I clear the Safari history and website data and everything is ok again. (I know we have already talked about this.) Thanks for your help!

    Maria

    January 25, 2015 at 8:47 pm #35029

    Alyssa
    Participant
    @alyssa-buddyboss

    Thanks for the responses. We’ll try to get this fixed on BuddyBoss.com

Viewing 9 posts - 1 through 9 (of 9 total)
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