BuddyBoss Home – Web Support Forums Plugins BuddyBoss Media Photo count (in members profile) not correct

Viewing 12 posts - 1 through 12 (of 12 total)
  • Question

    #41335
    @mth75

    @tjchester

    Hi Tj, I notice that the photo count (on a members profile page, the number behind the “photos” link) isn’t correct. It looks like the number of one recordset instead of a total count.

    Regards,

    Marc

    Answers

    #41343

    Alyssa
    Participant
    @alyssa-buddyboss

    @mth75 this should have been fixed in the most recent release of BuddyBoss Media, see previous thread here: https://www.buddyboss.com/support-forums/topic/bbmedia-photo-count/

    #41353
    @mth75

    @tjchester, i’ve seen this thread, but clearly it isn’t fixed.

    #41355

    Alyssa
    Participant
    @alyssa-buddyboss

    @mth75 did you migrate the database already? This is a new function added in the latest update. If you have please let me know how to replicate the issue and if you can replicate it on a new account or only on older accounts.

    #41411
    @mth75

    @tjchester Hi, yes, off course I migrated. All accounts have this issue (as far as I can test in a live environment).

    #41417

    Alyssa
    Participant
    @alyssa-buddyboss

    @mth75 as stated above, I need more details how to replicate these results…Is it when uploading in bulk only? Or also when uploading individual photos? Is it off by one each upload, or is it just off by one at all times, or any other amount for that matter? Thanks!

    #41419
    @mth75

    @tjchester

    It’s always off, http://www.starry-night.nl/members/mth75/

    Should be 60 or something instead of 17 and number is wrong for everybody.

    Is there a way to trigger the migrating script (for a second time). Pls look at my website and see for yourself (you have a useraccount)

    Regards!

    #41420

    Alyssa
    Participant
    @alyssa-buddyboss

    @mth75 I think this is a legacy issue only pertaining to previous photos. I did several single images and group images in an album and the count is correct. Please email a description of this issue including my above finding along with admin credentials to [email protected] and Varun will investigate further.

    #41422
    @mth75

    @tjchester, done. In the meantime if there is a way to trigger the migration script that would be great.

    #41425

    Alyssa
    Participant
    @alyssa-buddyboss

    @mth75 I am not aware of any way to trigger the migration script again.

    #41537
    @mth75

    @michael, so far I had no reaction. @michael anyone? I want this one sorted out. I tested in my testenv and it seems that only one migration pass is made.

    #41564

    Anonymous
    @

    @mth75 I have checked the site, will update you shortly, i had also noticed the wrong count of photos on your profile checking the count approach again before migration and after migration. In fresh installs it is working fine.

    Regards
    Varun Dubey

Viewing 12 posts - 1 through 12 (of 12 total)
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