BuddyBoss Home – Web › Support Forums › Solutions › Social Learner › URGENT HELP NEEDED: Empty / missing sidebar after update of boss theme

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  • Question

    August 26, 2015 at 12:08 am #45150

    Anonymous
    @

    @vapvarum,

    Please send me the previous version of the boss theme, version 1.1.8, so that I can recover it.

    Nicole

    p.s.: Why are things getting worse than better? Where is the promised update that fixes the whole fonts issue without creating new ones?

    Answers

    August 26, 2015 at 12:10 am #45151

    Anonymous
    @

    I successfully restored theme from backup. Don’t need to send.

    August 26, 2015 at 12:38 pm #45177

    Anonymous
    @

    Hi @nmschaller, We are working on issues related Social Themes at this time. It will get updates shortly. Inside our last update Boss Parent theme issues are covered.
    Please let me know what exact issues you faced after the updates ? It will help us to fix them in parallel.
    Regards

    August 26, 2015 at 2:13 pm #45182

    Anonymous
    @

    Well, the obvious right after updating was:

    – empty or no sidebar

    Then I immediately restored the old theme version.

    August 26, 2015 at 11:43 pm #45199

    Anonymous
    @

    Okay,
    I will crosscheck with developers.
    Regards

    August 28, 2015 at 3:45 am #45287

    Rocky
    @cheech1981

    I also lost my sidebar, and my login and register buttons are no longer showing on mobile and tablet devices. I’m not sure how much of this is due to the latest Boss theme update or the recent BuddyPress updates (I have a Social Learner/LearnDash setup).

    August 28, 2015 at 6:06 am #45295

    Anonymous
    @

    Hi @cheech1981, You are not getting it on all page or just woo commerce pages ?
    In our latest update we have removed woocommerce.php from parent theme,
    If you have issues only with single prodduct sidebar please include attached files inside your child theme. Extract it first, it contain woocommerce.php.
    Regards
    Varun Dubey

    August 28, 2015 at 6:51 am #45305

    Anonymous
    @

    @vapvarun,

    Sounds like you are tappingwalking in the dark. Feel free to test on my testsite. I sent you a user login to your email address.

    August 28, 2015 at 7:01 am #45307

    Anonymous
    @

    Hi @nmschaller, i have updated your test site theme version and also added file to social learner child theme. Please test it and let me know.
    Regards

    August 28, 2015 at 7:04 am #45309

    Rocky
    @cheech1981

    Hi Varun,

    I’m not using WooCommerce. I’m using Boss Theme with Buddy Press, Social Learner, and LearnDash

    August 28, 2015 at 7:15 am #45311

    Anonymous
    @

    Hi @cheech1981 and @nmschaller I am working on it, will update you guys shortly
    Regards

    August 28, 2015 at 7:31 am #45314

    Anonymous
    @

    Hi @cheech1981 and @cheech1981
    Please copy sidebar.php from the parent Boss theme (1.1.9) and add it to child theme and
    modify the sidebar.php with following code inside child theme
    we will push update asap

    
<!-- default WordPress sidebar -->
<div id="secondary" class="widget-area" role="complementary">
	<?php 
	if (function_exists('is_shop') && is_shop()) {
		if (is_active_sidebar('woo_sidebar')):
            dynamic_sidebar('woo_sidebar');
        endif;
	} else {
		if ( is_active_sidebar('sidebar') ) : 
			dynamic_sidebar( 'sidebar' );
		endif; 
	} ?>
</div><!-- #secondary -->

    Regards
    Varun Dubey

    August 28, 2015 at 9:51 am #45328

    Anonymous
    @

    @vapvarun,

    Sensei widget area looks o.k.

    WooCommerce sidebar looks o.k.

    Main widget area: looks o.k., too. As Jetpack widget visibility is not activated, all widgets appear on all pages.

    Footer widgets look o.k.

    August 28, 2015 at 10:01 am #45330

    Anonymous
    @

    Hey @nmschaller , No need to make any changes, just wait a while we will push update tonight
    Regards

    August 28, 2015 at 10:07 am #45331

    Rocky
    @cheech1981

    Thanks Varun,

    I think I’ll wait for the update as well if it’s going to come out tonight, but if it takes longer, I might do the code fix you suggested. Have a nice day.

Viewing 15 posts - 1 through 15 (of 16 total)
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