Unable to upload images on mobile • BuddyBoss

This topic has 13 replies, 2 contibutors, and was last updated 9 years ago by Anonymous.

Viewing 14 posts - 1 through 14 (of 14 total)

Question

November 16, 2015 at 7:56 pm #51897

Renee
@diversityx

I have this installed on my buddypress package that was a custom theme project by BuddyBoss. All working well, I turned off the “Starred” feature via CSS. It would be great if this was a checkbox in the plugin settings.

My big issue is that file upload capabilities are not working on mobile devices. At least my iphone and ipad.

I have it loaded on our dev server for troubleshooting.

How should I send credentials for checking?

Answers

November 17, 2015 at 2:07 am #51912

Anonymous
@

Hi @diversityx, You can sent your login details from our contact us page. We will check your issue
Regards
Varun Dubey

November 17, 2015 at 1:03 pm #52000

Renee
@diversityx

Hi Varun

Login credentials sent through your form.

Thanks!

November 25, 2015 at 1:10 pm #52767

Anonymous
@

Hi @diversityx, Sorry for the delayed response

We are getting
sitedomain/outside/ url
when we are trying to access
sitedomain/inside/members/buddyboss/messages/

Please let me know how are can test your front end of the Inbox
Regards

November 29, 2015 at 12:23 pm #53074

Renee
@diversityx

I have sent you the login credentials through your form, and the link to have access to our dev. The link was sent to [email protected] I have to block the dev site by IP.

I would appreciate this being looked at.

November 29, 2015 at 12:24 pm #53075

Renee
@diversityx

But 8 days between replies makes for some terrible communications with Buddyboss support.

November 29, 2015 at 12:57 pm #53081

Anonymous
@

Hi @diversityx, It got delayed to due extra protection at your website
We have got two key access and but both do not allow to access the pages.
To check the issue, we need to visualize the issue at least once.
You can also record a screen cast it will help developers to get the issue.
Regards
Varun Dubey

November 29, 2015 at 1:04 pm #53084

Renee
@diversityx

My bad! I had forgotten to give you membership access too.

December 1, 2015 at 12:32 pm #53337

Renee
@diversityx

I would like this fixed for my users before the plugin is updated. Thank you.

December 4, 2015 at 1:58 pm #53714

Anonymous
@

Hi Renee
I have sent private message to you the link of development version of the Inbox plugin you can use it
We will publish there edits after get verified by our testing phase .
Regards
Varun Dubey

December 4, 2015 at 2:16 pm #53717

Renee
@diversityx

Installed the new version on the dev server you have access to. When I click on ”attach file”, it brings up the keyboard, not the mobile file browser to upload a file.

It does not appear to have fixed the issue.

December 5, 2015 at 11:39 am #53767

Anonymous
@

Hi @diversityx, I have cross checked with iphone and android both of them tested your site and my own install also
But seems worked fine
Please try to clean your cache and try once again

Regards

December 5, 2015 at 2:53 pm #53785

Renee
@diversityx

Thanks for all your efforts Varun. I was able to get it to work fine on a Galaxy Tab – but I use an iphone 6+ – and in that it doesn’t work. However, it does work on an iPhone 4, but not a 5 and newer.

I note that the mcEdit is missing in these smaller versions. (not that its an issue on the android tablet). What do you think could be wrong?

If I test it in Chrome’s dev tools, you will be able to recreate the iphone 5 and newer issue.

Thanks for your assistance.

December 8, 2015 at 12:49 pm #54009

Anonymous
@

Hi @diversityx, Developers will cross check on other devices shortly
Regards

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