BuddyBoss Home – Web › Support Forums › Plugins › BuddyBoss Media › File selection popup window opens twice

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  • Question

    January 6, 2016 at 12:57 am #55641

    Marc
    @cycomarcooo

    Hi Support team, I’m experiencing a very annoying issue with buddyboss media : when I want to add a photo, the browser file selection window opens systematically twice. Here are the step to reproduce :
    1. I go to my buddyfile membre area then click on “Photo” tab
    2. I click on “add photo”
    3.1 (optional depending on bb media setting) bb media file selection popup appears, then I click on “select photo”
    3.2 the browser popup file selection window appears a first time
    3.3 I select a photo and I click on Ok
    3.4 the browser popup file selection window appears a second time
    3.5 repeat 3.3
    4. the photo is added to my member area

    I’m using Mac OS 10.10.5 with Chrome 47.0.2526.106.

    Can you please advise on fixing this issue because it’s a clear deal breaker.
    Thanks in advance

    Answers

    January 11, 2016 at 5:03 am #55996

    Paula
    @tadpole

    I’m getting this too – both on my live and staging sites.

    if I drag a file in it doesn’t happen but if I use select it does. Just had a member write through support thinking file upload wasn’t working so its not a local problem.

    I’m on the latest version of this plug in and WP and BP and using latest genesis theme.

    hopefully something simple to fix?

    January 11, 2016 at 7:26 am #56017

    Anonymous
    @

    Hi @tadpole @cycomarcooo, It is fixed and will be pushed in next update
    Sorry for the inconvenience.
    Regards

    January 11, 2016 at 7:28 am #56018

    Marc
    @cycomarcooo

    Wonderfull! thanks for the update =)

    January 11, 2016 at 8:36 am #56022

    Paula
    @tadpole

    Thanks – any idea of an approximate ETA for that so I can inform my members?

    January 11, 2016 at 9:34 am #56030

    Anonymous
    @

    Hi @tadpole , We are testing newly added features and fixes it should be updated in next 2-3 days
    Regards

    January 11, 2016 at 9:58 am #56037

    Paula
    @tadpole

    Thanks @vapvarun

    January 21, 2016 at 3:56 am #56783

    Anonymous
    @

    Hi @tadpole,
    I have sent dev version of the plugin inside private message which you can use fix the double click issue for file upload.
    Our update is little delayed we are working on Media integration inside BuddyPress Group which is in progress.
    Regards
    Varun Dubey

    January 25, 2016 at 5:03 am #57090

    Kathy
    @foodiefriends

    hi @vapvarun , i am facing the same issue on my site https://foodiefriends.co.uk.

    if you can provide me that code of development version that will be helpful for my site as its already live.
    i don’t know , how much time you will take to release next update.

    if you can provide that code now. i will be thankful..

    January 25, 2016 at 6:07 am #57100

    Anonymous
    @

    Hi @foodiefriends,
    I have sent you development version inside the private message.

    Regards
    Varun Dubey

    January 28, 2016 at 1:00 pm #57455

    Brian
    @acroyes

    Can you send me too? This is a big bug.

    Any ETA on the new version?

    Thanks.

    January 30, 2016 at 10:47 am #57650

    Anonymous
    @

    Hi @acroyes
    I have sent you development version inside the private message.

    Regards
    Varun Dubey

    February 4, 2016 at 2:56 pm #58143

    Marc
    @cycomarcooo

    Hi Varun, can you send it to me also please.
    Thanks

    February 5, 2016 at 1:12 pm #58253

    Anonymous
    @

    Hi @cycomarcooo, I have sent development version in private message
    Regards

    February 6, 2016 at 8:52 am #58293

    Skyrie
    @skyrie

    @vapvarun Can you send me a copy? Thanks!

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