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Viewing 12 posts - 1 through 12 (of 12 total)

  • Question

    January 18, 2016 at 9:14 pm #56603

    James
    @postlaude1

    Hello,

    I just updated from Boss 1.1.8 to 2.0.7, and am having a few problems. I worked through most of them, but a big one is that the group and profile header pages are not displaying correctly. See the picture attached. I have tried deleting and installing a blank child theme, but it still displays the same thing. Any idea what could be causing this?

    James

    Answers

    January 19, 2016 at 6:58 am #56628

    James
    @postlaude1

    Using DevTools, I found out that that two elements are overlapping: <div id=”item-header” role=”complementary”> and <div id=”item-main-content”>. Any idea why that might be happening? I tried adjust all of the CSS properties for both elements and nothing helped. There is one display: block that I can’t adjust, because it says that it is set by the user agent stylesheet, but I don’t know if that is relevant.

    January 19, 2016 at 7:34 am #56634

    Anonymous
    @

    Hi @postlaude1, Please check all the theme options once again and save them..clear the cache and deactivate plugins once and reactivate them to refresh the settings.

    Regards

    January 19, 2016 at 8:57 am #56650

    James
    @postlaude1

    Hello,

    I followed these steps, but unfortunately it did not change anything. You did mean emptying the browser cache, right? I’m not using any caching plugins. Any other ideas?

    James

    January 19, 2016 at 11:35 am #56656

    James
    @postlaude1

    Hi, I was able to fix the problem by adding the following line to my custom.css file:

    #buddypress #item-header-cover {
    position: relative;
    }

    I’m not sure why this was needed, though. If I encounter any other problems, I’ll open a ticket. You can probably close this one unless you think it needs further investigation.

    January 19, 2016 at 9:38 pm #56693

    James
    @postlaude1

    Hello, I’m still having a problem with my groups page and it seems related. A screenshot is attached. The only reason that the header and body are not overlapping is because of the line added to the custom.css.

    I have tried deactivating and reactivating all plugins, and emptied my cache. I even created a new database and installed wordpress (though using the same theme files).

    I notice that there is no sidebar in this group. Could that be a hint as to what the problem is?

    January 20, 2016 at 3:02 am #56709

    Anonymous
    @

    Hi @postlaude1, Please email your website and admin credentials to [email protected] and we will log into your site and try to help you further.

    January 20, 2016 at 9:26 am #56730

    James
    @postlaude1

    Just sent them. Thanks in advance.

    January 20, 2016 at 12:27 pm #56744

    Anonymous
    @

    @postlaude1 I will check that and will reply you there..

    Thanks

    January 23, 2016 at 12:58 am #56957

    Anonymous
    @

    Hi @postlaude1, We did not get your mail..

    Please email your website and admin credentials to [email protected] and we will log into your site and try to help you further.

    Regards

    January 23, 2016 at 7:57 am #56987

    James
    @postlaude1

    Hi Pallavi,

    I sent them in and got a response from Varun. He has since asked for FTP details. I sent them yesterday.

    I will resend this information, but please take a look soon. Thank you.

    James

    January 23, 2016 at 11:53 am #57004

    Anonymous
    @

    Hi @postlaude1, Thanks to let us know about it…after resolving the issue..you will get update through mail.

    Regards

Viewing 12 posts - 1 through 12 (of 12 total)
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