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Viewing 6 posts - 1 through 6 (of 6 total)

  • Question

    January 21, 2016 at 6:54 am #56796

    Bruce
    @brucevh

    This may have been addressed somewhere already, but my new users are not able to upload a profile photo and I just noticed I’m not able to edit mine. The upload button doesn’t appear, but there is now a link that directs users to Gravatar. Did something change. Most of my users don’t have or want WP/Gravatar profiles, they just want to update their profile images in my site. How can I get this functionality back?

    Thanks,
    Bruce

    Answers

    January 21, 2016 at 12:20 pm #56820

    Andrew
    @digital-porch

    Hello, I just had the same issue, and this is what I figured out after alot of troubleshooting and going through my plugins. FOR ME it turned out to be buddyboss media 3.1.6
    I deleted it and installed an older version 3.0.8 and now everything is fine. I don’t know if this is a glitch but I hope this helps you.

    January 22, 2016 at 6:26 am #56870

    Bruce
    @brucevh

    Andrew, thanks. Any idea where I can download 3.0.8? The oldest available download appears to be 3.1.4.

    Meanwhile, any reply from BuddyBoss support would be awesome. I have many new members who can’t upload/update their profile or cover photos.

    Thanks,
    Bruce

    January 23, 2016 at 5:49 am #56973

    Anonymous
    @

    Hi @brucevh, Please try to deactivate BB media plugin for a while to make sure.

    BB Media do not have any conflict with BuddyBoss theme.
    https://drive.google.com/file/d/0Bzv-k-FcE80iUURCN29fQm9yVW8/view
    Profile Avatar upload is BuddyPress default feature.
    Please send your login details from our contact page, we will check there.
    Regards

    January 26, 2016 at 10:52 am #57202

    Bruce
    @brucevh

    I sent you my login info. Have you had a chance to look at this yet?

    January 29, 2016 at 6:48 am #57521

    Anonymous
    @

    Hi @brucevh Sorry for delayed response
    Please send the login details again
    Previous login is not working at present
    Regards

Viewing 6 posts - 1 through 6 (of 6 total)
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