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Viewing 14 posts - 1 through 14 (of 14 total)

  • Question

    March 16, 2016 at 3:42 am #63233

    Bruce
    @bruce7075

    Hi,

    When different users login using same browser, same computer, then the cart remains and doesn’t clear out or updated for the new login user.

    Please kindly help. Thanks!

    Answers

    March 16, 2016 at 7:25 am #63308

    Anonymous
    @

    Hi,

    Can’t replicate issue, we are using standard woocommerce cart almost unchanged, works good for us. Try clearing cache before logging as new user, or use “Incognito browser mode” and let us know if you still have same issue.

    Regards

    March 16, 2016 at 7:38 am #63313

    Bruce
    @bruce7075

    Hi, I clear all the cache and still have the same issue. User A login >> add items to cart >> logout >> user B login, the cart items of user A will show up on user B.

    March 17, 2016 at 8:44 am #63624

    Anonymous
    @

    Hi @bruce7075, Please let me know which cache plugin you are using.

    Regards
    Varun Dubey

    March 17, 2016 at 11:12 am #63644

    Bruce
    @bruce7075

    Hi @vapvarun, none! I never use any cache plugin during the development stage.

    March 17, 2016 at 2:16 pm #63685

    Donna
    @thehappycouponer

    I’m having this same problem. We don’t use a caching plugin as caching is taken care of by our host.

    March 22, 2016 at 7:28 am #64576

    Bruce
    @bruce7075

    Hi @buddyboss, this issue still exists after new update. Please kindly help and fix. Thanks!

    March 22, 2016 at 7:29 am #64577

    Anonymous
    @

    Hi @bruce7075
    We have checked for it , it’s server related and seems session variables are not updating
    Regards
    Varun Dubey

    March 22, 2016 at 7:40 am #64585

    Bruce
    @bruce7075

    Hi @vapvarun, I also have other e-commerce sites within same server. But, we don’t have this issue. Every time when we login with same browser, same computer, it will load previous user’s cart contents as well as messages. For example, user Bruce log out >> user John log in >> John sees Bruce’s messages and every other things. So, it is not just cart only.

    As you mentioned about updating session variables, please kindly advise how. Thanks!

    March 22, 2016 at 10:55 am #64625

    Bruce
    @bruce7075

    Hi @buddyboss, different user login shows the same contents. Serious cache issue.

    March 22, 2016 at 11:33 am #64640

    The BuddyBoss Team
    Keymaster
    @buddyboss

    Hi @bruce7075,

    We will cross check it our end again.
    Theme and plugin do not have any inbuilt cache options.
    Regards

    —

    Varun Dubey
    BuddyBoss Support Specialist

    March 24, 2016 at 2:34 am #64963

    Bruce
    @bruce7075

    Hi @buddyboss, any good news about this issue?

    March 24, 2016 at 1:04 pm #65055

    Bruce
    @bruce7075

    Hi @buddyboss, I further detect the issue and find the following:

    If the admin login, then the cart contents will stay there after logout.
    If the non-admin login, then it doesn’t have this issue.

    If admin login >> admin log out >> user A login, user A can see admin’s cart contents.
    If admin login >> admin log out >> user A login >> user A logout >> then the cart contents is cleared out >> user B login >> back to normal

    Hope you can find the root cause for this and fix this issue. Thanks very much!

    March 24, 2016 at 1:07 pm #65057

    Anonymous
    @

    Hi @bruce7075

    Thanks for your effort, I will pass this to developer to cross check
    Regards
    Varun Dubey

Viewing 14 posts - 1 through 14 (of 14 total)
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