BuddyBoss Home – Web › Support Forums › Solutions › Social MarketPlace › Need better search box and search results page ASAP

Viewing 8 posts - 1 through 8 (of 8 total)

  • Question

    March 17, 2016 at 2:31 pm #63688

    Donna
    @thehappycouponer

    I’ve had 5 complaints from customer just today that they can’t find the search box. And when they do the results page is a disaster. Also, Show Stores page keeps freezing up so our customers are basically shopping blind.

    I asked about this elsewhere on your forum and haven’t seen an answer. I realize this is a new theme and you guys have bugs you still need to iron out. But we’re getting some pretty angry customers over this search issue. How soon do you plan to address this?

    Answers

    March 18, 2016 at 6:15 am #63802

    Anonymous
    @

    Hi @thehappycouponer, Please let me know which version of theme and plugin you are using also do confirm you are using 5.6+ php version…as its working fine at our end.

    Regards

    March 18, 2016 at 12:02 pm #63868

    David
    @rummelhoff

    I’m not having any issues. However, from a UX perspective, I do think the effect of opening the search box is so subtle that it doesn’t immediately draw your eye to the cursor, and that’s a problem.

    March 19, 2016 at 3:23 am #63983

    Donna
    @thehappycouponer

    We’re using 1.0.2 and yes, the search box works but it’s like David said, it’s very subtle and our customers are missing it. I’ve installed the Woocommerce product search widget in the sidebar but it doesn’t seem to be compatible with OneSocial/Marketplace. It also works, but it’s not very visible and the button is almost non -existent.

    March 19, 2016 at 5:16 am #64014

    Anonymous
    @

    Hi @rummelhoff & @thehappycouponer, We have noted it and added in our todo queue..hopefully it will be available in our future version..

    Regards

    March 19, 2016 at 5:35 am #64024

    Donna
    @thehappycouponer

    Resolved this issue by installing this Woocommerce Product Search plug in which allows you to use shortcodes to place search boxes wherever you want – https://docs.woothemes.com/document/woocommerce-product-search/

    March 20, 2016 at 4:18 am #64124

    Anonymous
    @

    Hi @thehappycouponer, Really appreciate your input here, it is added in our queue and will be fixed shortly.

    Regards

    March 22, 2016 at 2:16 am #64496

    Anonymous
    @

    Hi @thehappycouponer

    We have added some improvement inside BP global search plugin
    Please update Global search plugin.
    Regards
    Varun Dubey

Viewing 8 posts - 1 through 8 (of 8 total)
  • The question ‘Need better search box and search results page ASAP’ is closed to new replies.