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Viewing 10 posts - 1 through 10 (of 10 total)

  • Question

    March 19, 2016 at 11:26 am #64077

    Jofeuerstein
    @jofeuerstein

    Hi,

    I have trouble to understand the difference between the black register bar at the top of the theme (the one that displays only when youre not logged in) and the Register Icons on the top right corner.

    I discovered that when I register a new user via the icons, somehow during the confirm-email-accept that account never become fully a registered account. It always keep showing “the account has not been activated” in the Users/extras view.

    In contrast, when I register a new user through the “register” link in the top left of that black bar, the registratoin runs trough smoothly.

    Is that a behavoiur “by design”? Do I have a misconfiguration, or am I missing something comppleteley? I still haven’t grasped why there are two different register processes at all … other than maybe we don’t want to show the “register as a vendor tickbox” to every user.

    I hope I have described clearly. Can anybody explain what’s going on?
    j.

    Answers

    March 19, 2016 at 2:00 pm #64091

    Anonymous
    @

    Hi @jofeuerstein, You have enabled the ‘WordPress Adminbar’ option from your theme’s layout setting that’s why you are getting that black bar.

    For Registration process, I have noted your issue and will pass it to one of our concern teammate to check it.

    Regards

    March 20, 2016 at 1:58 am #64103

    Jofeuerstein
    @jofeuerstein

    Hi,

    no, the wordpress adminbar is “off”. The black bar shows only when the user is NOT logged in.

    I have attached two pics to show the problem.

    j.

    March 20, 2016 at 3:18 am #64113

    Anonymous
    @

    Hi @jofeuerstein, Please disable “Toolbar for logged out users” from buddypress setting.

    Regards

    March 20, 2016 at 11:34 pm #64179

    Jofeuerstein
    @jofeuerstein

    Thank you, I’ve kept looking under the theme settings, but it was in the buddypress settings

    So:
    Black bar for logged in users = theme settings
    Black bar for Logged out users = buddypress setting

    😉

    The other issue (users are created incomplete, activate account does not produce a full accout) is still open, though. I will test that again after having disabled the bar for logged-OUT users …

    J.

    March 21, 2016 at 1:06 am #64189

    Anonymous
    @

    Hi @jofeuerstein, “activate account does not produce a full account” are you getting error while activating the account or something else…Please explain it little more so we can check it properly.

    Regards

    March 22, 2016 at 10:43 am #64621

    Jofeuerstein
    @jofeuerstein

    Hi,

    tanke you, I retried again with the same result. I register a new account, then confirm the E-Mail, the account does get activated (i can log in) but it doesn’t “really ” activate.

    I have attached 3 Pics to illustrate the issue.

    PIC1: Shows the new account Heiko, logged in, but does not Show up in recently “active” … so does the other account “marcuso”

    PIC2: Shows the new account in the user list, how it’s registered.

    PIC3: Shows the new account is NOT activated. That’s wrong. I did klick on the activate link in the eMail and it did confirm that the activation was successful. If I klick on that eMail link again, it comes up with an error (i guess that’s normal).

    So somehow I get users that aren’t fully activated and klicking again on the activation link in the eMail does not Change anything.

    Any idea what that could be?

    j.

    March 22, 2016 at 11:52 am #64644

    The BuddyBoss Team
    Keymaster
    @buddyboss

    Hi @jofeuerstein,

    Sorry for inconvenience.

    It's a know issue. It will be fixed in our next updates.
    Next update should be pushed within next 24 hours
    Regards

    —

    Varun Dubey
    BuddyBoss Support Specialist

    March 23, 2016 at 8:56 am #64834

    Jofeuerstein
    @jofeuerstein

    Hi,

    I upgraded the theme to 1.03. Registered anotehr user. Exact Same issue.

    Is the 1.03 the version you meant?

    j.

    March 25, 2016 at 1:33 pm #65225

    Anonymous
    @

    hi @jofeuerstein, It still have some bugs
    Our development team is working on it to provide native solution on it
    Regards
    Varun Dubey

Viewing 10 posts - 1 through 10 (of 10 total)
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