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FAQ
Does BuddyBoss require WordPress to work?
Yes. The BuddyBoss solution comes with a plugin (The BuddyBoss Platform) and a theme (The BuddyBoss Theme), that you install on your WordPress site. You will need a WordPress installation, so you can install them.
Can I cancel my subscription?
Yes, your subscription can be cancelled at any time from your account page. You will retain access to support and updates until your current license key expires, at the end of your current billing period.
Can I upgrade to a higher plan after I make my purchase?
Yes. Definitely. Just reach out and our support team will assist you with that.
Does BuddyBoss support BuddyPress plugins?
Most BuddyPress plugins will work with BuddyBoss Platform, since it’s based on BuddyPress. We just haven’t tested them all ? Many BuddyPress plugins are no longer necessary since the BuddyBoss Platform and Theme come packed with features.rnrnIf you want to make sure your plugin works, you can download the free BuddyBoss Platform plugin and try it out.
Do I need to renew my license?
To continue receiving automatic updates and support, you need an active license. Your license is valid for the billing period you have chosen and will renew automatically after the end of every billing period, depending on the plan you select; yearly or every 3 years.
What is included in your priority support?
With your active license, you have access to responsive and helpful ticket based support. Our support team is available to you 24/7.
Does it work with any plugin?
BuddyBoss works with any properly built WordPress plugin.
What if I don’t want to subscribe?
You can cancel your subscription at any time from inside your account area and you will continue to have access to all of your products and services until the end of your current billing period. You can manually renew your license at any moment if you wish to reactivate your subscription. This can be done from your account area. Once your license has expired, you will no longer have access to support or receive automatic updates, including security updates.
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