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  • #32600
    Anonymous
    Inactive
    @

    @tjchester @adminzenoed @palmdoc

    This should be fixed in 1.0.6, available now.

    BuddyBoss Media 1.0.6

    Many servers have lower memory limits (esp. shared hosting) and the image rotation fix uses a lot of RAM to run the process. This happens even more often on mobile devices, where people have very high resolution cameras uploading images with large file sizes, which then get rotated on the server and uploaded.

    We fixed this two ways.

    1) We added an option in the BuddyBoss Media settings to turn the rotation fix on or off, off by default. It tells you what your current server memory is, with a warning that we suggest 256-512mb RAM to use the feature. If you want, you can turn it on. The script fixes images from being uploaded sideways, which often happens with mobile device browsers (not related to BuddyBoss, happens on all kinds of websites due to some quirks with mobile browsers).

    2) We also added a fallback, for users that enable the feature, that checks at the last stage of the script’s execution if a fatal error has ocurred in the rotation fix file, then continues the ajax call without rotating.

    #31608
    Alyssa
    Participant
    @alyssa-buddyboss

    @mth75 please note there is a limit to the size of a photo uploaded limited by PHP. Make sure they are not trying to upload an uber large photo.

    #31522

    In reply to: Photo upload error

    Alyssa
    Participant
    @alyssa-buddyboss

    @jerseypeeps PHP has an inherent size of uploaded images. There is a large server load the larger the image. The typical size in 10M but that does not mean that is the limit as you would imaging but typically 10 million pixels in the image. You may need to contact your server host and see how large the load is and try to increase it if possible. You may also want to look into a photo cruncher that will resize/optimize the photo before upload to your site.

    #31062
    nicolaj
    Participant
    @nicolaj

    hi i’m having this problem too. this is pretty serious.

    Here are my debug info. Hope it can help to reproduce this and find some solution.

    Home URL http://mylookandme.allo-infopc.com
    Site URL http://mylookandme.allo-infopc.com
    PHP 5.3.10-1ubuntu3.13
    MYSQL 5.5.38
    WordPress 3.9.2
    BuddyPress 2.0.2
    rtMedia 3.7.5
    OS Linux
    Imagick Not Installed
    GD 2.0
    [php.ini] post_max_size 8M
    [php.ini] upload_max_filesize 128M
    [php.ini] memory_limit 256M
    Installed Plugins :
    BP Custom Background for User Profile by Brajesh Singh version 1.0.6,
    BuddyBoss Wall by BuddyBoss version 1.0.2,
    BuddyPress Follow by Andy Peatling, r-a-y version 1.2.1,
    rtMedia for WordPress, BuddyPress and bbPress by rtCamp version 3.7.5,
    BuddyPress by The BuddyPress Community version 2.0.2,
    Display Posts Shortcode by Bill Erickson version 2.4,
    HashBuddy by modemlooper version 1.5.1,
    Regenerate Thumbnails by Viper007Bond version 2.2.4,
    Responsive Lightbox by dFactory version 1.4.7,
    Revolution Slider by ThemePunch version 4.3.8,
    rtMedia Pro by rtCamp version 2.5,
    rtSocial by rtCamp, rahul286, rutwick, saurabhshukla, HarishChaudhari, faishal, 5um17, JoshuaAbenazer version 2.1.15,
    Fast Secure Contact Form by Mike Challis, Ken Carlson version 4.0.26
    Theme Name Sweetdate
    Theme Version 2.6.1
    Author URL http://themeforest.net/user/SeventhQueen

Viewing 4 results - 16 through 19 (of 19 total)