BuddyBoss Home – Web Support Forums Plugins BuddyBoss Media Add Photo not working for any browser

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Viewing 15 posts - 1 through 15 (of 67 total)
  • Question

    #30588
    @palmdoc

    Managed to update to 4.0 and installed the media and wall plugins.
    So far so good.
    Did a test of photo upload using an iPhone 5s and still getting the same error as mentioned in this thread for version 3.0.

    Answers

    #30595

    Alyssa
    Participant
    @alyssa-buddyboss

    @palmdoc can you confirm the browser used was safari?

    #30609
    @palmdoc

    Yes mobile safari. If you like I can give you a test account.

    #30718

    Alyssa
    Participant
    @alyssa-buddyboss

    @palmdoc can you PM me admin credentials our developers can use to troubleshoot the issue?

    #30722
    @palmdoc

    Just did, thanks

    #30804
    @palmdoc

    Is this a bug or is it just me?

    #30826

    Alyssa
    Participant
    @alyssa-buddyboss

    @palmdoc I believe it is just you but since you disabled all plugins and it still doesn’t work it just doesn’t make sense. And I’m pretty sure we also verified you have the php-exif extension installed…correct?

    #30832
    @palmdoc

    I believe so – sent you PM again

    #30862
    @adminzenoed

    Trying to upload img via Add Photo on note3. Once the upload is done where the photo is shown underneath the post text area for .. a second before it dissapears. Photo not uploaded. Any idea?

    #30905

    Alyssa
    Participant
    @alyssa-buddyboss

    @adminzenoed which OS and browser were you using?

    #30922
    @adminzenoed

    Hi, using chrome 36.0.1985.135 on galaxy note3 android4.4.2
    I tried uploading a few times but still the photo uploaded went missing in the form. One time I uploaded and click the “Post Update” fast enough without putting any text in the post textarea, the photo did go through to the post. Still unsure why.

    #30959
    @toyeebgodo

    Hi, I just experienced the same problems as Gansad above. I was using a Chrome browser, the latest version of Buddyboss, Buddyboss media, and Buddyboss wall (I just bought the three on Sunday, August 24). Please help.

    #30965
    @adminzenoed

    Experienced that on desktop too!!
    1. Upload photo. The photo is shown underneath the textarea
    2. Hands off the keyboard and mouse.
    3. Uploaded photo disappear in about 5 econds after
    4. Repeated 1 – 3 many times, and the same thing happen.

    I also tried this.
    1. Upload photo. The photo is shown underneath the textarea
    2. Click on the text area to get focus
    3. Hands off the keyboard and mouse.
    3. Uploaded photo disappear in about 10 seconds after
    4. Repeated 1 – 3 many times, and the same thing happen.

    Was using FF31.0, BB4.02/Wall/Media, BP2.0.2 and WP3.9.2 running in win8.1. Also tried on Chrome 36.0.1985.143 and IE11.09600 with the same results.

    All the uploaded photos are actually showing the WP media library.

    Plugins
    Advanced access manager
    bbpress
    BP disable activation
    BP groupe document
    BB media/BB Wall/BB/BP
    BP Auto Group Join
    BP Edit User profiles
    BP Mass Messaging
    Category Post Widget
    Event Manager
    GD bbpress Attachment
    List category post
    Quotes collection
    TDLC birthday
    TinyMCE Advance
    WP-polls
    WP-better emails
    WP Editor
    WP Require Auth

    #30970
    @toyeebgodo

    Gansad, thanks for saving me so much time as I did not have to type all those sentences you did. Your last post perfectly captures my plight. I have experienced the problems in the exact manner you articulated. I hope someone helps us ASAP.

    #30994

    Alyssa
    Participant
    @alyssa-buddyboss

    @adminzenoed @toyeebgodo I have replicated this issue. We will work on this right away.

Viewing 15 posts - 1 through 15 (of 67 total)
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