boss theme internal server error

[Abdelaziz]

Hi there !

I have installed social learner package for learndash :
Download 1: Boss. – theme
Download 2: Social Learner – child theme
Download 3: Boss for LearnDash – plugin
Download 4: BuddyPress for LearnDash – plugin
Download 5: Visual Composer: Page Builder
Download 6: Template Manager for Visual Composer

I have learndash and learndash propanel installed too.

And no other plugins.

When I click on Buddyboss menu (into admin) I have this error :

——————————————————————

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator at [email protected] to inform them of the time this error occurred, and the actions you performed just before this error.

More information about this error may be available in the server error log.

Apache/2.4.16 (Unix) Server at elearning.c-hospitalityschool.com Port 80

——————————————————————

And if I activate the Boss for learndash extension I have I a full blue screen (default background color).

I didn’t find a clear setup tutorial for the social learner for learndash package. Is there an order to respect during the instal ? Or some specific configuration to do ?

Regards

[Abdelaziz]

And I can’t access the theme customization page. The screen stay grey and options don’t appear.

[Anonymous]

Hi @chscasa,

Required plugin which need to be active with theme package
Buddypress
BBpress
Learndash
WPBakery Visual Composer
Templatera

Additional plugins
BadgeOS
BadgeOS Community Add-On
Boss. for Learndash
BuddyBoss Wall
BuddyBoss Media
BuddyPress Follow
BuddyPress for Learndash
BuddyPress Global Search
BP Remove Profile Links

Regards
Pallavi

[Abdelaziz]

Hi Pallavi, thank you.

I have everything installed. is there a specific order to respect during setup ?

[Abdelaziz]

Hi again,

I just made a clean install of wordpress.

I have installed the plugins :

Buddypress
BBpress
Learndash
WPBakery Visual Composer
Templatera

Then the themes :
Boss
Social learner

I activated Social learner child theme

Then installed the plugin :

Boss for learndash

And I still have the same issue :

Internal server error when I click on Buddyboss menu (into admin).
Full grey page when I click on the appearance / customize menu

[Abdelaziz]

Please, can you help ?

As I told you, clean install and no other plugins… where is the problem ?

[Anonymous]

Hi @chscasa, Pls deactivate boss for learndash plugin once and check again if still not work so please send your site details at [email protected]

Regards
Pallavi

[Abdelaziz]

Hi Pallavi,

I have already tried to deactivate boss for learndash plugin . I have delete the website and rebuilt entirely one more time. Still doesn’t work.

I bought the package 2 days before black friday… 🙁

Details sent from another email, hope that’s not a problem.

regards

[Anonymous]

Okay @chscasa, I will check that and reply you there.

Regards
Pallavi

[Abdelaziz]

Hi,

I activated php 5.5 from the control panel and now everything works fine !

Many thanks Pallavi,

regards

[Anonymous]

🙂