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  • Question

    #38593

    Anonymous
    @

    BuddyBoss Man avatar is not showing up. I am getting the question mark box. I know this started when I transferred my website from hostgator (buddyboss man worked fine) to wpengine (buddyboss man not working). Is there anything I can do to get buddyboss man to appear properly? Just an FYI all other wordpress selectable default avatars appear properly.

    Answers

    #38624

    Alyssa
    Participant
    @alyssa-buddyboss

    @ryanmaler try uploading a fresh copy of the theme. Can you send me a link to your site?

    #39124

    Alyssa
    Participant
    @alyssa-buddyboss

    For wondering viewers the issue happened to be a secured site disallowing gravatar from caching the avatar image on site. In order for the BuddyBoss Man icon to be used you must allow hot linking. This is a WordPress issue and because you are forced to use gravatar or no avatars at all.

Viewing 3 posts - 1 through 3 (of 3 total)
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