BuddyBoss Home – Web › Support Forums › Themes › Boss. theme › Can't Access Customizer nor Boss Theme Options
Tagged: customizer
- This topic has 7 replies, 3 contibutors, and was last updated 8 years, 11 months ago by Anonymous.
Question
November 30, 2015 at 3:49 pm #53218@jewdotcampHowdy!
Upgraded boss recently and I am unable to change settings in the customizer or get to the theme options page. I have tried checking it against all plugins but to no avail. Any suggestions? My host is siteground. I am running most recent wordpress. site is private but located @ http://www.sager.spaceAnswers
December 1, 2015 at 6:18 am #53277@
AnonymousHi @jewdotcamp, please let me know which php version you are using.
Regards
PallaviDecember 1, 2015 at 3:49 pm #53364@jewdotcampHey @pallavi thanks for your reply. I am embarrassed to ask, but How do I check? From the Cpanel or inside the wordpress admin?
December 2, 2015 at 6:51 am #53449@
AnonymousHi @jewdotcamp
You can also use this plugin to get info else you cpanel left side bar contain this info
https://wordpress.org/plugins/wp-serverinfo/screenshots/
Regards
Varun DubeyDecember 6, 2015 at 9:21 am #53838@jewdotcampThank you @vapvarun for the tip.
My version of php is 5.3.29
IF I need to change it how should I do that?
December 6, 2015 at 10:05 am #53840@
AnonymousHi @jewdotcamp, You need to contact your hosting support to update the PHP version
Regards
Varun DubeyDecember 6, 2015 at 10:35 am #53846@jewdotcampGreat! I was just able to do that. Now everything is working great.
There happened to be a WP PHP updater widget in my host’s CPanel.
Thank you all so much for your help and your support!
Best,
JacobDecember 6, 2015 at 1:34 pm #53861@
Anonymous🙂 Great
Regards
Varun Dubey
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