Cant Upload Pics Buddy Media 2.0.8

[Damir]

my members are having a problem uploading photos i tryed everything reinstalling wordpress and turning off all plugins. only admins with super admin can upload pics the other member get a msg saying ” There was a problem posting your update, please try again. ” my website is http://www.barelynaked.com.au you can use this fake account : username : pale password : pale

BuddyBoss Media
BuddyBoss Media Photo Uploading
Version 2.0.8 | By BuddyBoss

[Alyssa]

@darkstorm I see you have another photo plugin installed…BuddyPics. This is the most likely conflict, you may have another plugin bp albums? Instead of just trying to disable them remove them completely.

[Damir]

Hey @tjchester i only let them use that plugin since the other one dosnt work. i installed the other plugin recently because members are crying since they cant upload any pics

[Damir]

i deleted every single plugin i got 3 plugins active

BuddyBoss Media Photo Uploading
Version 2.0.8

BuddyBoss Wall
Version 1.1.2

BuddyPress
Version 2.2.1

[Alyssa]

@darkstorm there is nothing in the theme that would prevent non-admin users from posting images. Perhaps there is a server setting preventing you from adding photos to the image folder. Perhaps it is an image folder permissions. Please contact your hosting provider to see if they have any server logs that may direct you to the issue. Also check your server folder wp-content/uploads chmod is 777

[Damir]

best answer yet , i will contact them asap thank you

[Damir]

Phillip S.:Thank you for your patience in this matter. I do apologize for any issue experienced with this posting. This does appear to be an issue with the plugin which is unfortunately beyond the scope of support that HostGator is able to provide. I have investigated this issue to see if I could resolve it but was unable to. As these type of issues are beyond the scope of support that HostGator is able to provide you would need to contact the developers regarding this issue. This may be the result of incorrect PHP settings that need to be changed, however you would need to contact the developers to learn any custom settings needed and then you could let us know and we would be able to make those settings for you.

Some help here would be nice…………..

[Alyssa]

@darkstorm here are the minimum server requirements:

BuddyBoss should work on the vast majority of server setups. If you run into server issues, contact your web host to make sure your server has the following standard technologies installed.

PHP 5.2.4+
php5-gd
php5-mbstring
php5-mysql
php5-exif
MySQL 5.0+
The mod_rewrite Apache module

[Alyssa]

@darkstorm also, any idea how they came to that conclusion, do they have any server logs that point to the theme as the issue?

[Danny]

Hello,

I dont know why but only admins can submit photos on my website, for the other users it gives error.

And also the Create Album” button is not visible on my theme.

Thank you for help

[Alyssa]

@darkstorm @brincy now that we have 2 reports of this I need some additional information on your setup. Can you tell me what kind of WordPress setup you have. Is it multisite? What host are you using. Also what is your site URL?

[Danny]

Yes I’ve tested his website and I think is the same problem, everything is working for admins, it doesnt work only for subscribers.
Its a standard wordpress install (network disable) on ubuntu dedicated server (plesk).
The error for non admin is: “There was a problem posting your update, please try again.”.

I confirm that everything on the list is installed on my server

[Alyssa]

@brincy do you have any server log errors that correspond with the issue?

[Danny]

I’ve sent everything via private message, you can install all the plugins you prefer, its only a test site. Thank you

[Alyssa]

Devs are looking into the issue now.