Duplicate member types in menu

[Andrew]

Hi if you got my site at andsocialrew.net, you will see that the problem is in my menu the member types appear twice, I only needed to appear once. I want this fixed because it is confusing to the students and the design of the site. See the attached.

[Andrew]

I had to deactivate the plugin on my site, but I want to know how I can activate this plugin and it won’t show the member type twice on the directory as seen in the screenshot, I know other users had this problem but don’t know how it is fixed and am willing to give you login details if needed or we you can tell me the solution here.

[Anonymous]

hi @gamer456148
sorry for inconvenience

Please send you login details from our contact page, we will check at your site.
Regards

[Andrew]

I sent a message, let me know when it is fixed. Thank you.

[Anonymous]

Hi @gamer456148
sorry we haven’t received your mail yet.
Please send it from our contact page and also include this thread url for reference.

Regards
Varun Dubey

[Andrew]

@vapvarun I did send it though via the contact us form, it said my message has been sent and I entered the login as well on the form.

[Anonymous]

Sorry @gamer456148
Please send it again and also include this thread url for reference.
Regards

[Andrew]

I resubmitted the form @vapvarun

[Andrew]

Still the issue isn’t fixed

[Andrew]

@vapvarun It has been over a week and the issue still isn’t resolved and I am still awaiting to hear back

[Anonymous]

hi @gamer456148,
Sorry It was not able to get your mails, we have also check our all contact form entries ( https://www.buddyboss.com/contact/) . It was not inside it.
Please try to send a private message from my profile.

Regards
Varun Dubey

[Andrew]

@vapvarun I sent you a message

[Anonymous]

Thanks i have received it
We will update your shortly
Regards
Varun Dubey

[Alyssa]

Hwdy Andrew!

After switch to one of the default themes, like Twenty Fifteen, for a few minutes; At that point, you should not have a members type twice on your site. You can let the theme authors know, they might be able to fix things for you.

OR

You’ll need to paste this code in your child theme’s functions.php file, or in a functionality plugin. I know it’s a little “hacky” but that will suffice!

/**
 * Remove the members directory member types 
 * added by BuddyPress Members Types plugin.
 */
function remove_bpt_members_type_dir() {
    global $BUDDYBOSS_BMT;

    remove_action( 'bp_members_directory_member_types', array( $BUDDYBOSS_BMT->component, 'bpt_members_directory' ) );
}

add_action( 'bp_init', 'remove_bpt_members_type_dir' );

I hope this helps. Please get in touch again if you have any questions.

[Andrew]

@paresh Can you or Varun login and fix it for me. I tried fixing it and it didn’t work. I just want the plugin working with this theme. If you know how to fix it then please do so. @vapvarun