JWPlayer7 video not loading in

[Jonathan]

Hey BB team!

I’ve been struggling for the past 2 days trying to figure out why a clean install of Buddyboss v4.2.4 will not load JWPlayer 7 videos on google chrome but will load on all other major browsers. I’ve verified that video will load on the default WP theme.

<script type="text/javascript" src="http://content.jwplatform.com/players/HJP3ztJ8-Oyx2KuNV.js"></script>

This is an example video that i’m trying to load in. I’ve got an install of a heavily edited BuddyBoss 3.2.0 that the videos are loading fine with but for some reason it will not load on google chrome using a clean install (with no edits or child theme setup yet) on v4.2.4

I look forward to your response! 🙂

[Jonathan]

Just to clarify even more – i’ve triggered it down to the video player Playback “Use adaptive streaming (RTMP/HLS)” as to what is causing problems with your theme – i’ve testing using progressive download with H.264 & it works on your theme on all browsers -sadly we need use the “Use adaptive streaming (RTMP/HLS)” setting & it seems to not work when using google chrome with BuddyBoss v4.2.4

[Anonymous]

Hi @theheroco, Please paste the plugin url which you are using
Regards
Varun Dubey

[Jonathan]

I was actually able to find my own solution for this problem

[Anonymous]

Hi @theheroco, Glad you got the solution 🙂 If you still need any help kindly let us know..

Regards
Pallavi