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  • Question

    March 8, 2016 at 2:46 pm #62145

    Stephen
    @stephen

    I purchased WC Vendors Pro today. A few minutes ago, I uploaded Visual Composer, MarketPlace, and WC Vendors Pro to my network.

    I then went to my subdomain where OneSocial is installed to activate the plugins. I was thrown an error by my hosting provider which I will attach below when I tried to activate MarketPlace and WC Vendors Pro, Visual Composer activated without any issues.

    I also tried activating at the network level (which I didn’t and don’t want to do) but was thrown the same error regardless.

    I am not sure if I should automatically assume that this is another multi-site issue as I have been experiencing with BuddyBoss User Blog, but it needs to be fixed.

    I was told all of these products would work harmoniously together at the time of purchase (two plus weeks ago) and I am now sitting on $500 USD worth of themes and plugins that do not do what I was told, that I cannot do anything with until fixed, and lastly, that I have not been adequately communicated with in order to know how long I should expect this to persist.

    Please explain what’s going on and when I can expect a fix or temporary patch.

    Answers

    March 8, 2016 at 3:28 pm #62150

    Stephen
    @stephen

    I ran the error logs. It does in fact seem to be a MultiSite issue as the necessary DB tables were not created. Is this accurate and can/will it be fixed?

    I hope you understand my frustration since I was told prior to purchase everything in my requested setup would work well together. Additionally, after learning I was having issue with User Blog on an MU install, if MarketPlace has a known MU issue of its own, and knowing I had purchased it for use in my setup, it would have been nice to have been told that prior to purchasing WC Vendors Pro.

    If it helps, I can share the error logs in a private email.

    March 8, 2016 at 3:42 pm #62151

    Stephen
    @stephen

    I worked through the issue and it was a sequencing problem. I apologize for the manner in which I expressed my frustration above. You can close this thread.

    March 9, 2016 at 6:46 am #62210

    Anonymous
    @

    No worries, Let me know if you still have any issue.
    Regards
    Varun Dubey

Viewing 4 posts - 1 through 4 (of 4 total)
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