BuddyBoss Home – Web Support Forums Themes OneSocial theme **Menus Still Do Not Work on Phones**

Viewing 11 posts - 1 through 11 (of 11 total)
  • Question

    #64401
    @kdress

    I just updated to the latest version which promised a fix for this and it has been my main concern with this theme. However the “Title Bar” menu which is set to an accordion on the upper right hand side does not drop down when selecting it on mobile devices. I sent a screen recording of the issue weeks ago so you could see what I’m talking about. This title bar menu contains the Most Important navigational menu of the site.

    Please view the site (your) site demo on an actual iphone and other mobile phones so you can see this bug.

    **Other users please back me on this and check your site on your phone and see if your menu drops down like it should. If it does, please state the mobile phone you are using and if it doesn’t please post on this thread so we can get a fix asap.

    Thanks

    Answers

    #64409
    @kdress

    This does not happen when actually using a mobile device…

    #64465

    Alyssa
    Participant
    @alyssa-buddyboss

    @kdress,

    I hope you’re doing well. Firstly, I’d like to apologize for the delay in response. Thank you for your patience all this while.

    It looks like you have updated Marketplace plugin, but the given menu issue was in OneSocial theme, You will get the updates very soon.

    Thanks again for your patience.

    #64509
    @kdress

    @sagar Thank you for your letting me know.

    #64759

    Alyssa
    Participant
    @alyssa-buddyboss

    Hi @kdress,

    Mobile menu issue is fixed in current release, and available now!

    Thanks for your patience.

    #64887
    @kdress

    Thanks @sagar but after all the new updates my menu still doesn’t work on an iphone. I sent a message through to customer support. Can you let me know if it was received please.

    Thanks

    #64951

    Same here,

    Mobile menu is still not working on certain mobile phones. Tested on Android and Samsung Galaxy S3, S4 and S5. Only S6 is working fine and iPhone 5s and 6s

    #64980

    Alyssa
    Participant
    @alyssa-buddyboss

    Hello @kdress, @rotju,

    I sincerely apologise for the issues you are facing, but it looks like the menu is not working with some of mobiles. We will check this on priority and update you asap.

    Thanks again for your patience.

    #65712
    @kdress

    @sagar Can you please update us on this? Many of us are waiting for this crucial functioning of the theme.

    #65745

    Anonymous
    @

    Hi @kdress Mobile default browser menu fixes are done, it will be released shortly after testing phase.
    Regards
    Varun Dubey

    #65837
    @honeycome

    hopefully, this issue is really blocking me…many of my users will be connecting through their mobile devices

Viewing 11 posts - 1 through 11 (of 11 total)
  • The question ‘**Menus Still Do Not Work on Phones**’ is closed to new replies.