Mobile Menu on IOS Safari is empty

[Christian]

Hi @tjchester,
I noticed that on any iphone (with safari browser), the inner of the menu sidebar is not visible, see screenshots (how it should be and how it is on safari ios).

Can you help me to fix that?

Thanks
Christian

[Christian]

Here the screenshot, how it looks on my iphone.

[Anonymous]

Hi @chaefner, please paste your site url as well i will test it on my device as we are not getting such issue on our development sites.

Regards
Varun Dubey

[Christian]

Hi @vapvarun,
after retesting we found out that this occurs only on my admin account. Another admin users don’t have this problem.
We deactivated all plugins but this still appears. Buddyboss is also up to date.

When I’m logged in, the div container with class bp_components is empty:

<!-- Adminbar -->
<div class="bp_components mobile">
<!-- Register/Login links for logged out users -->
</div>

site url: https://de.letsseewhatworks.com/

Regards
Christian

[Anonymous]

Hi @chaefner , i had checked your site and found that you had enabled woocommerce as well and Woocommerce is creating a mess here
please add this to functions.php

add_filter( 'woocommerce_disable_admin_bar', '__return_false' );

Regards
Varun Dubey

[Christian]

Hi @vapvarun,
still no changes. After further tests, we know that a new registered users also have this problem. And when a user gets administrator role the menu is shown correctly.

You can check this with our test account: https://de.letsseewhatworks.com/profile/login/

user: tang
pw: testpass123

Regards

[Anonymous]

Hi @chaefner , you are using user pro and it have a setting options to allow backend access please enable that for all user role. You have disabled that that’s why admin bar is not generating for the other user roles and in our theme we are using admin bar to convert into menus, you can get my point via just disabling user pro once for testing

Regards
Varun Dubey