BuddyBoss Home – Web Support Forums Themes Boss. theme No longer able to edit cover photo

Viewing 7 posts - 1 through 7 (of 7 total)
  • Question

    #62257
    @ruvidan

    Hey all! Out of nowhere, I can’t seem to have users edit their cover photos anymore. I disabled all plugins except buddypress and Learndash to see if it was a plugin issue and then I cleared cache, but it still won’t allow me to change the cover. It used to have a little icon that appeared that allowed you to change the cover when your mouse was over it but I no longer see it. Is there anything I should be checking? Thanks!

    Answers

    #62258
    @ruvidan

    Profile and group cover photos are both set to “ON” in the Buddyboss settings.

    #62259
    @ruvidan

    OMG… Somehow I turned it off in the buddypress settings. I didn’t realize. Sorry for taking your time. :p

    #62277
    @rickh

    Hi Ken,

    I experienced the same issue, not sure if this is something the new Buddyboss update caused.
    Glad you found the issue as was able to rectify 🙂

    #62299

    Anonymous
    @

    Hi @rickh & @ruvidan,

    Hope you are doing good today

    Glad your problem resolved…Feel free to post a reply if you need further support with this issue.

    Regards

    #62375
    @aaronmcnany

    Users are still unable to edit cover photos (even admin cannot make changes.) I’ve troubleshooted over several days and as far as I can tell, all settings are correct. This is going on for several days now and my users are getting frustrated.

    #63479

    Anonymous
    @

    Hi @aaronmcnany
    Sorry for delayed response
    Please check BuddyPress Setting once and make sure Profile and Group cover feature is enabled
    https://drive.google.com/file/d/0B3JP4B8e-iV8RkNvMVRmUFJWdnM/view?usp=drivesdk
    Regards

Viewing 7 posts - 1 through 7 (of 7 total)
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