BuddyBoss Home – Web › Support Forums › Plugins › BuddyBoss Media › Photos Section in Profile Disappeared
- This topic has 19 replies, 4 contibutors, and was last updated 9 years, 11 months ago by Alyssa.
Question
October 15, 2014 at 4:14 pm #32831@george123My members had photos in their profile but recently they all disappeared. When you click photos, I see the below screenshot now. Not sure if it was something we did or theme related.
Could you possibly shed some light and point us in the right direction?
Answers
October 15, 2014 at 4:14 pm #32621@ovaltine8Latest version of everything. Looking at any user’s photos page, it always shows 0 even though the photos are all visible in the activity stream.
October 16, 2014 at 12:21 pm #32637@alyssa-buddyboss
AlyssaParticipant@ovaltine8 are the photos visible on their photos page? Do you have any other photo plugins installed like rt media or BP ACtivity Plus?
October 16, 2014 at 12:32 pm #32642@ovaltine8The only other photo-related plugin on the site is NextGen Gallery, but that shouldn’t affect these types of images/uploads.
October 17, 2014 at 10:12 am #32672@alyssa-buddyboss
AlyssaParticipant@ovaltine8 can you send me a link to your site?
October 18, 2014 at 12:00 pm #32695@alyssa-buddyboss
AlyssaParticipant@ovaltine8 that is odd. I created an account and was able to upload an image successfully with the correct count. Have any other user reported the issue or is it only happening to your admin account?
October 18, 2014 at 4:15 pm #32702@ovaltine8I see the photo you uploaded and the count is correct for yours. All other accounts show 0 photos, even though you can see that they have uploaded photos in the activity stream. I tried uploading my own photo, and that shows a count of 1. So it appears that newly uploaded photos count towards that number but ones uploaded prior to the latest release do not show in that count (or display under the photos tab.)
October 19, 2014 at 5:43 pm #32723@alyssa-buddyboss
AlyssaParticipant@michael do you have any ideas what would cause this? The images appear to be in the right location…
October 23, 2014 at 12:40 pm #32840@alyssa-buddyboss
AlyssaParticipant@george123 this is now a confirmed bug. I have emailed michael as a high priority issue.
October 23, 2014 at 12:57 pm #32851@alyssa-buddyboss
AlyssaParticipant@ovaltine8 FYI this is now a confirmed high priority bug
October 23, 2014 at 1:03 pm #32854@ovaltine8Great, thank you for the update!
October 23, 2014 at 1:14 pm #32857@george123Thanks TJ.
October 28, 2014 at 6:54 am #33015@george123bump
November 6, 2014 at 1:52 pm #33250@george123@tjchester – Any fix for this yet?
November 7, 2014 at 2:31 pm #33264@alyssa-buddyboss
AlyssaParticipantEmail sent on Oct 31, waiting on response.
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