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  • Question

    #54832
    @nvwa

    It appears that users are not able to change their profile picture either by adding a photo or having a photo taken. The error message that appears is “there was a problem croping your profile photo” see screen cap below

    http://snag.gy/LxHMM.jpg

    Any ideas why this is happening?

    Answers

    #54850

    Anonymous
    @

    Hi @nvwa, Please make sure you have GD library installed at your server

    The php GD2 library is necessary on your server to handle images.

    It’s not theme issue.
    Regards

    #54900
    @nvwa

    Thanks you this resolved the issue

    #54922

    Anonymous
    @

    Hi @nvwa, Glad this issue is resolved..I will close this topic now.

    If you have other concerns, create new topic we will be more than happy to assist you.

    Regards

Viewing 4 posts - 1 through 4 (of 4 total)
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