Problems on mobile

[Ian]

Hi, have latest version of BuddyBoss 4.1.6 and using child theme. Website works fine online and tablets but not loading homepage properly on mobile devices. Im using the Masterslider plugin which was working fine before and then stopped after latest Buddyboss 4.1.6 update. Yet on my members gallery page where I use the master slider plugin again, it works fine. So i dont think its the plugin. Please help as my home page isnt loading all sections as its hanging on the master slider plugin at the top. I get the loader icon spinning around but never loads. Recently migrated to a new url if that matters, but it WAS working for a short time after transfer. HELP please 🙂

[Alyssa]

@idurston Welcome to the BuddyBoss community! Can you send me a link to your website?

[Ian]

http://www.sedgemoorcc.co.uk

[Alyssa]

@idurston it appears you have an error on your homepage at line 944 which is this block of code:

<!-- BEGIN: Boxers and Swipers -->
<script type="text/javascript">
jQuery(function() {
    jQuery(".boxersandswipers").swipebox({
hideBarsDelay: 3000,loopAtEnd: 
    });
    jQuery(".boxersandswipers").live('click', function(e){
        e.preventDefault();
        jQuery(".boxersandswipers").swipebox({
hideBarsDelay: 3000,loopAtEnd: 
        });
    });
});
</script>

I suggest you try disabling plugins one by one to see if there is a conflict. Maybe simply disabling and re-enabling them will resolve the issue (unlikely, but possible)

[Ian]

Ok i’ll tackle that plugin in.

So its nothing to do with Child theme having not been updated in a while. I ask as im not sure i understand how Child themes work. Do they need updating? I keep your main theme up to date and I know the child theme is like a custom css skin but not long ago I had to update the child also from v3 to 4v and wondered why.

[Ian]

All sorted. Had the lightbox setting wrong for mobiles in BOXER & SWIPERS plugin.

But any more infor on how Child themes function and if they ever need updating would be very helpful thanks.

[Alyssa]

@idurston child themes shouldn’t ever need to be updated unless there is a major revision, even then it may not be required, basically depends how many files were changed or removed from the theme. Then you have to manually check your child theme with the updated major revision, we always include a changelog for ease.