BuddyBoss Home – Web Support Forums Themes BuddyBoss theme Site is broken in iPad

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  • Question

    #40496
    @foxdenvixen

    I was contacted by my client that the buddyboss site that I created from them seems to be broken in iPad. The menu dropdowns no longer work, the tabs that are set on certain pages no longer work. The phpBB forums stopped working as well. I have a staging site and that is showing the same problems. My troubleshooting on the staging site consisted of rebuilding the menu, taking all styling out of MINIMUM width of 721 pixels (tablets+), checking some online iPad simulators (I am not having the same problem in those simulators), reverting to the parent theme (this fixed the problem for the iPad users), and turning off ALL plugins. None except the reverting to the parent theme worked. I don’t own an iPad, so I am not sure what could be happening. The only changes to the live site was adding links to the slider that is being used and updating WordFence Security plugin. If it was a plugin, then turning them all off in the staging site should have worked so I don’t believe it is a plugin. Buddypress and bbPress are not being used per the client’s wishes.

    Link to the live site – http://sacramentgame.com

    Link to the staging site – http://staging.sacramentgame.com.

    Could someone please take a look and suggest other troubleshooting options if I missed anything. Thanks.

    Answers

    #40509
    @foxdenvixen

    This is fixed now. Safari was the problem and cssmenu was used. Since cssmenu was not be utilized for the main site, I had removed the files associated with it. They were still present in the forums folder since the forums are using it. Putting the files BACK into the main site fixed it. Everything is working properly now.

    #40534

    Alyssa
    Participant
    @alyssa-buddyboss

    Cool, thanks for the report as it may help other users in the future! I’ll close this out.

Viewing 3 posts - 1 through 3 (of 3 total)
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