Store and Seller page issues

[Christoph]

Ah, and by the way: the search doesn’t work too! Why are some stores not listed?

[Christoph]

OK, found the following: it seems that the user that isn’t listed is also only available in the users admin (wp-admin) under “vendor”. It also won’t show up in the “all” users list. Has this to do with buddypress?

[The BuddyBoss Team]

Hi @bharath23 @chartan

Store search will be fixed in our next update. It's fixed in our current development.

Regards

—

Varun Dubey
BuddyBoss Support Specialist

[Christoph]

OK, found that the problem has to do with the registration. I never had any problem when using the “My Account” page but it often fails when using the overlay registration.

[Anonymous]

Hi @chartan

If user are not active, then it will not display
They must have to activate their profile and logged in once.

Activation link which is generated after registration from popup form is also fixed in current development.
Regards

[Christoph]

Is it possible that there is a problem with the buddypress registration page? Does it make any difference if I choose the “My Account” (default by VC Vendors Pro) page as the registration page or the “register” page in the buddypress prefs?

[Anonymous]

Hi @chartan

there is a known bug related to user activation, which is fixed in current development.
OneSocial release is almost ready , will be published within 1-2 days
Regards
Varun Dubey

[Christoph]

Am I correct that the latest version (1.0.3) still does not fix the registration problem? I just tried it out and it didn’t work. The store pages still won’t list the new registered users (even they activated their account and admin approved them as vendors).

[Anonymous]

Hi @chartan
It’s fixed in current version update.
Please test it again after clearing your browser cache.
Regards
Varun Dubey

[Fred]

How do you give a seller feedback? Also, when I favorite a product in a shop, and click on favorite products, nothing shows up.

[Christoph]

@vapvarun: Sorry, it still does not work. There is something wrong with the registration. Tested in different browsers with empty caches. If I register with the general “my-account” page, the registration works.

[Anonymous]

hi @chartan, It still have some bugs.
Our development team is working on it to provide native solution on it.
Thanks for your patience
Regards
Varun Dubey

[bharath]

Guys…any update on this issue?

[Anonymous]

Hi @bharath23, it will need more time

Please add following function as immediate solution to activate those users.
We are working on fix and it will be available in coming versions

You can add it inside child theme functions.php

function activate_users_patch() {
    global $wpdb;

    $wpdb->query( "UPDATE {$wpdb->users} SET user_status = 0 WHERE user_status = 2" );
}

add_action( 'init', 'activate_users_patch' );

Regards
Varun dubey