Viewing 6 posts - 1 through 6 (of 6 total)
  • Question

    #30771

    I uograded to 4.0 and have lost a large amount of media files and all references to slider can i email one of you the spafics and see if we can come up with a solution i can provide backend access so you can observe what its doing

    Answers

    #30781

    Alyssa
    Participant
    @alyssa-buddyboss

    @cwilliams did you also download the media and wall plugins?
    @michael is there a new database reference for the slider?

    #30784

    Anonymous
    @

    @tjchester @cwilliams

    No, slider is unchanged. I think Christopher’s Testimonials Rotator plugin may be causing some JS conflict.

    As for media files being lost, I can’t imagine the 4.0 update being related. The theme has no access to the media library…

    #30797

    Alyssa
    Participant
    @alyssa-buddyboss

    @cwilliams please PM me admin creds. Can you also specify in the detail exactly the media files lost? Theme does not touch media files just want to know where they were located and what they were used for.

    #30805

    PMed you access creeds no changes have been made to file references in any way

    #30827

    Alyssa
    Participant
    @alyssa-buddyboss

    @cwilliams I disabled some plugins (not sure if you were using them) view recently active in plugins view. You also had an invalid reference to a slide image which was causing the large size. I removed the slide and now all seems as it should be.

Viewing 6 posts - 1 through 6 (of 6 total)
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