URGENT!!: Search function is rubbish

[Karen Thomas]

Hello,

Customers are no longer finding products because the search functionality does not work correctly (and is also not even displayed on mobile – see other ticket raised)

For example:
Search on http://www.ConsciousCrafties.com for ‘Awareness Keyring’
Search results brings back products that have Awareness + Keyring as words together eg ‘Paracord Awareness Keyring’
The search results only displays 6 products: https://www.consciouscrafties.com/?s=awareness+keyring

It misses tonnes of items on my website for example this:
Ribbon Awareness Snugglehearts Keyring
https://www.consciouscrafties.com/handmade-gifts/ribbon-awareness-snugglehearts-keyring/
Where the word ‘awareness’ and ‘keyring’ are in the title and description, but the words are not placed together, so Searching for it does not return it in results along with lots of other products.

This needs to be fixed as HIGH PRIORITY, my sales have decreased since using your theme and now I realise why.

Thank you in advance for working on this asap. I am using Global Search for products as your normal search searches for everything on the site and returns totally non relevant products in a blog format. eg search for ‘awareness keyring’ and it returns a beauty product!

Thank you,

Karen

[Anonymous]

Hi @conscious-crafties,

Sorry for the inconvenience.
I have noted it in our to do queue list and in development phase…will be fixed soon.

Regards

[Karen Thomas]

Thank you very much @pallavi 🙂

[Anonymous]

🙂