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  • Question

    #55791
    @iitutor

    Hi. We have some issues accessing some particular pages after upgrading WordPress 4.3.2 from 4.3.1. Please have look at the attached images for your reference. Once the link is clicked on the left hand side of the home page as shown in the image, it should show some contents, but it shows empty page. You may want to login http://www.iitutor.com using my credentials username: fred, password: stand1ng. It would be great to let me know how to resolve this issue.

    Answers

    #55804
    @iitutor

    I have upgraded all of the plugins to their latest versions including WordPress 4.4.1. Also the production site http://www.iitutor.com has been cloned to http://www.iitutor.net for further testings. The Social Learner has now been disabled and activated WP default 2015 theme, then the same page links shows a slightly different message.
    “Fatal error: Unknown: Cannot use output buffering in output buffering display handlers in Unknown on line 0”.

    It would be great to investigate this and help me to resolve this issue as soon as possible.
    Looking forward to hearing from you soon.

    Cheers, Fred

    #55837
    @mln83

    Hi Fred,

    I am not part of the BuddyBoss support team but you could also try to disable all plugins and then enable them again one by one to find out which one is causing the problem. That is how I usually debug on my site.

    Best of luck! 🙂
    Michael

    #55859
    @iitutor

    Hi Michael. Could you please forward this issue to BuddyBoss or Social Learner team or whoever is in charge of this issue? I have a test site for this http://www.iitutor.net wit a username: fred and password: stand1ng. I have tested by disabling all plugins to narrow down where the problem is.

    Please take a look at this as a serious customer issue, and looking forward to hearing from you soon.

    Cheers, Fred

    #56038

    Anonymous
    @

    Hi @iitutor, sorry for delayed response
    Please feel free to contact us form our contact us page for any urgent/priority issues

    Please send your login details from our contact us page we will debug it
    Regards

Viewing 5 posts - 1 through 5 (of 5 total)
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