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  • Question

    July 20, 2015 at 10:45 am #43061

    Lauren
    @optimystic

    Hi there-

    I am having an issue where profile pictures are coming in sideways, but if i post the pic in a post it is not sideways.

    If you look at the attached image you will see that the same image was uploaded to a post and in my profile. The profile came in sideways, in the post it is right-side-up.

    Other members in my network are having the same issue with profile pics.

    I have “fix for mobile uploads rotating” enabled and also I deactivated all other plugins and the issue remained.

    Please advise,
    Kim

    Answers

    July 22, 2015 at 7:27 pm #43159

    Alyssa
    Participant
    @alyssa-buddyboss

    @optimystic Varun should be in touch shortly.

    August 6, 2015 at 11:59 am #43947

    Lauren
    @optimystic

    Hello- Still waiting on an update for this. Never heard from “Varun”. Also just updated to BB Media 3.0.5 and the retested this issue and it still remains an issue.

    August 6, 2015 at 10:34 pm #43972

    Anonymous
    @

    @optimystic The profile image is uploaded by the BuddyPress and the uploaded image is not inserted as the Post/Media in the database it is directly saved and fetched from the uploads folder so it can not be rotated by the BB media plugin.
    We are working on to get a proper solution.

Viewing 4 posts - 1 through 4 (of 4 total)
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