Duplicate URL previews in activity update

[Carly]

I use rtmedia and rtmedia URL preview plugins. When I paste a URL into update area, I am getting two duplicate URL previews. If I disable the rtmedia URL preview plugin I don’t get a preview at all. See screenshot

[Anonymous]

Hi @costyclan, Please send the plugin file from our Contact us page one of our developer will check that.

Regards

[Carly]

@pallavi plugin sent, look forward to hearing back

[Anve S.]

Hi @costyclan ,

Thanks for sending the file , our developers will check and will get back to you asap.

Regards
Anve

[Carly]

thanks @anve. Look forward to hearing back.

[Anonymous]

Hi @costyclan, We have checked the plugin file with our theme and its working fine and preview comes only once (see the attached screenshot)

Regards

[Carly]

I’m still having the duplicate URL preview issue? Is someone able to log into my site and take another look?

[Anonymous]

Hi @costyclan, I haved it after login in your site and found that you have enabled the Buddyboss wall plugin and rtMedia Activity URL Preview at same time.

Buddyboss wall plugin have the inbuilt functionality of url preview that’s why it is showing the preview twice.. I have disabled the rtMedia Activity URL Preview plugin for now and Wall plugin working file with single preview.

Make sure to clear your cache after any changes in your site.

Regards

[Carly]

thank you @pallavi, the new preview looks great.

[Anonymous]

Great 🙂