Installation issue

[Jamique]

Okay so I am having issue when installing the BuddyWall addon I paid for? How do I got about installing it because I believe I’m doing it correct but I keep getting an error.

[Anonymous]

Hi @japreme. Please let us know which error message you are getting ?
Regards

[Jamique]

When I attempt to install it, I get error message that it contains no CSS Stylesheet within it for both BuddyWall and Buddymedia addon I purchased.

[Anonymous]

Hi @japreme, you are uploading to theme, please try to upload from add new plugin section
BuddyBoss Wall and BuddyBoss Media both are plugins not theme
Regards

[Jamique]

Okay thank you, I was able to resolve that issue. I have one more question when I try to register, it opens up this page with error 404. What I am looking to do is enable users to register for my website and as well connect with there Facebook, Twitter, or Instagram as alternative as another way to sign up.

How do I go about fixing the error 404

[Anonymous]

Might be your htaccess rules are not getting updated, please check your .htaccess file inside root folder
and try to save your permalinks again
Regards

[Jamique]

How do I go about doing that exactly. I am not sure how to? Please can you provide steps of where exactly and what I need to do.

[Anonymous]

Hi @japreme
https://codex.wordpress.org/htaccess

Please check your file manager and look for .htaccess file
If it existing
its codes should be

# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>
# END WordPress

If it does not exist you can create and add above codes
Regards
Varun Dubey

[Jamique]

I did exactly and the issue is still happening. Is there suppose to be a .htaccess.phpswitch file in my public_html?

[Anonymous]

Hi @japreme, please send your login details at [email protected]
we will check that
Regards
Varun Dubey