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- This topic has 11 replies, 2 contibutors, and was last updated 9 years, 10 months ago by Alyssa.
Question
January 10, 2015 at 8:18 am #34574@interglobalmediaHi,
I have suddenly lost my Page Menu and Home Icon on Mobile. My pages appear as link list on the left, and there is no login, profile, etc anymore on the left (or right). There is also a dark grey bar that goes across the screen and is below the white space that now appears where the page link list appears. Everything else looks fine. Attached is a screenshot of what I’m talking about.
Thanks,
Maria
Answers
January 10, 2015 at 8:24 am #34576@interglobalmediaAnd another thing: there is a blue little bar to the left above “The Talk About Talkspace” entitled “learn more”. It takes me to photoshelter.com but says that there is no such page. I used to have a photography website there, but a while ago, I removed it and also removed it from everywhere on LetsBSocial. Something screwy is going on here!
Thanks,
Maria
January 10, 2015 at 9:34 am #34580@alyssa-buddyboss
AlyssaParticipant@interglobalmedia your site appears fine on my web browser. Was this a temporary issue that has been resolved?
January 10, 2015 at 9:39 am #34582@alyssa-buddyboss
AlyssaParticipantI have a feeling your CDN may be the culprit
January 10, 2015 at 10:17 am #34584@interglobalmedia@tjchester Are you looking at it via MOBILE? Because that’s where the problem is. Not on desktop or laptop. There it’s just fine.
January 10, 2015 at 10:18 am #34585@interglobalmediaNo, it has NOT been resolved. It still appears that way.
January 10, 2015 at 11:33 am #34589@alyssa-buddyboss
AlyssaParticipant@interglobalmedia I cannot reproduce this on mobile. I’ve tried several emulators and was unable to reproduce it as well. I suggest you check your mobile settings and possibly reset them to default.
January 10, 2015 at 11:37 am #34591@interglobalmediaThanks for getting back to me @tjchester. So you’re telling me that on your mobile device you see things correctly and that it might be my mobile device that’s the issue? Just an fyi, I’m on iphone6 and iOS8.1.2.
Best regards,
Maria
January 10, 2015 at 12:25 pm #34595@alyssa-buddyboss
AlyssaParticipant@interglobalmedia correct, albeit I have an android, this safari screenshot is the iphone SDK.
January 10, 2015 at 12:28 pm #34599@interglobalmediaI see. I don’t know what it is with my iPhone then. I never encountered this before. I looked into the reset area. I don’t want to just reset everything as I don’t know what that will do to everything else on the phone (this phone is very new). Any suggestions? Thanks!
Maria
January 10, 2015 at 12:31 pm #34600@interglobalmedia@tjchester, I just cleared the browsing history and it seemed to take care of it. Weird! Is that what you meant by “resetting” to default? Whatever it was, this took care of it for now.
January 10, 2015 at 4:21 pm #34609@alyssa-buddyboss
AlyssaParticipant@interglobalmedia I’m not familiar with safari settings but yea, I guess that works for future issues like this 🙂
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