Mobile – continuous loop

[David]

Hey there,

I’m having an issue with people accessing our site on mobile.

They hit the side menu, make their choice. They get to the list of lessons, hit their choice, and they are redirected right back to the same page– the list of lessons.

The tags are correct, the membership levels are correct. Please help!

[David]

Unsure how to send credentials to the site privately. Willing to do so.

[Anonymous]

Hi @sarag
You can click on profile link and it will display you button to send private message
https://www.buddyboss.com/members/vapvarun/
Regards

[David]

Just sent you login credentials.

Thanks for your prompt response!

[David]

Any idea here please?

Thanks!

[David]

Additionally, on the main site in a browser, it appears that some aren’t even able to access the materials.

[Anonymous]

Hi @sarag I haven’t tested the site yet, i will update your after testing the website.
Regards

[David]

Much appreciated – our members are in limbo…

[David]

Have we just given up on this? I’ve sent everything you’ve requested, multiple times.

Thank you!

[Anonymous]

Hi @sarag, We are trying to attend all of them at present due to new update ticket volume it higher and need to test all of them before posting a comment
Thanks for your patience
Regards
Varun Dubey

[Anonymous]

Hi @sarag
the issue you have a protocol issue
Protocol Mismatch:http://mealplan.hormoneresetdetox.com/members/login/?username=&password= vs: https://hormoneresetdetox.com/wp-login.php?redirect_to=https%3A%2F%2Fhormoneresetdetox.com%2Fwp-admin%2F
It’s not Boss theme related issue
Site is working fine on mobile, keep this http://mealplan.hormoneresetdetox.com on https also to make smooth integration.
Regards