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Viewing 15 posts - 1 through 15 (of 18 total)
  • Question

    #54600
    @randall-league

    I just updated wordpress to 4.4 and now all of my LearnDash pages are coming up Server Error 500. I deactivated Social Learner theme and everything shows up OK. I downloaded the Social Learner, Boss , Boss-LearnDash and BuddyPress-Learndash themes and reuploaded them but no change.

    Any ideas?

    Answers

    #54634

    Anonymous
    @

    Hi @randall-league,
    Do you have any error inside error log files
    Please send your login details along with ftp details from our contact page for faster resolution
    Thanks
    Varun Dubey

    #54662
    @randall-league

    I sent an email with all of the information.

    #54673

    Anonymous
    @

    Hi @randall-league, We have got the site’s details, we will check it and reply there.

    Regards

    #54713
    @apextraining

    @vapvarun @pallavi is there a known issue causing this? My site visitors have been complaining about performance and we had a 500 internal server error for about 2 minutes yesterday.

    #54787

    Anonymous
    @

    Hi @apextraining, We have tried many times but the login credentials are not working.

    We have created an account with username: buddyboss please upgrade it as an admin.

    Regards

    #55403
    @randall-league

    OK. So after the last disaster I had to recover my website. Now I’m back to page 1. Normal pages show but any lessons or courses come up server error 500. I think I’ve narrowed it down to W3 Total Cache. When I deactivate the plugin the courses/lessons show fine. I made sure that the Boss theme’s minify options were off. I still need help with this.

    #55408

    Anonymous
    @

    Hi @randall-league, you can keep Boss theme minify option on and turn off W3 total cache minify
    I have enabled those setting inside your site , and also added _wc_session_ to bypass it from cache
    Regards

    #55409
    @randall-league

    Thank you for the help but I’m still getting the errors on the LearnDash pages. Are you not seeing them on your end?

    Complete Guide – Part 1- The Photo Section

    #55410
    @randall-league

    Well, I should have checked before but it seems that when I am logged in I get a server error 500 but when I’m logged out I can access the page but even then the page seems odd. Like CSS styling is off.

    Hold on a second, I think I’m getting closer to the problem. I’m guessing somewhere my w3 cache plugin, the theme and maybe my https plugin isn’t playing together.

    #55415
    @randall-league

    Slowly working it out. It’s not the plugins, as far as I can tell. It might be some corrupted files in LearnDash.Dunno. But I’ve found some coureses/lessons/topics work fine and others don’t.

    #55458
    @randall-league

    Any course that has more than 4 assigned lessons to it is basically broken. You can see the course page but if you click on the lessons you get the server error 500. If I dis-associate a few lessons to where that the course has 4 lessons, then like magic everything works. This behavior is with newly created courses or older courses. If I deactivate the Social Learner theme everything is fine. So somewhere the theme is at fault.

    #55461
    @randall-league

    I’m not a programmer but I think its some kind of memory issue with the theme. I deactivated all of my plugins and everything was ok. Then start reactivating them one by one. Regardless of which plugin is activated , at some point the error 500 start showing up. It doesn’t matter which plugins are activated if too many are activated eventually I get a error 500 at some point. It might be the course page, the lesson page, or the topic page but somewhere the 500 pops up.

    here is the error log

    #55489

    Anonymous
    @

    Hi @randall-league, I have added memory limit at your wp-config.php
    and check multiple topic pages again , You server memory limit is 256MB
    I have added a plugin to display your server stats in your dashboard studentcenter/wp-admin

    
    PHP Fatal error:  Allowed memory size of 134217728 bytes exhausted (tried to allocate 1048576 bytes) in /home/***/public_html/wp-includes/post.php on line 435
    
    define( 'WP_MEMORY_LIMIT', '512M' );
    

    Regards
    Varun Dubey

    #55536
    @randall-league

    Seems to be working now but another strange thing happened.

    On Jan 3 , 10:41 somehow the same forum was created around 200 times. I have 17 pages of the same forum all created on the same date and the same time. I hope it doesn’t happen again.

Viewing 15 posts - 1 through 15 (of 18 total)
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