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Viewing 7 posts - 1 through 7 (of 7 total)

  • Question

    October 30, 2015 at 10:36 am #50172

    Chris
    @cveilleux11

    When a user uploads an image to their album, activity stream or profile…the load bar doesn’t seem to ever show ‘Full’ and the place holder for the ‘Preview Image’ once image is uploaded…never shows the image. Therefore, the user never knows if there image or images were uploaded.

    Typically if you wait a few moments and hit publish or post…the image will show up on the Wall but it never lets the user know prior to hitting publish/post that the image is ready to be posted.

    This is very annoying and it doesn’t really make for a great experience when uploading photo’s as you never know if anything is being uploaded or not. Super slow upload time too.

    Anyone know what causes this and how to fix it?

    Here is a screen shot of the screen you see when a file is being uploaded…it never changes…so you have no clue if an image is done uploading or not. It is even worse when users try to upload on mobile devices…super slow…users don’t know if anything has been uploaded…such a pain…kind of ruins the theme. Hopefully someone can shed some light on this.

    Answers

    October 30, 2015 at 10:38 am #50174

    Chris
    @cveilleux11

    I just waited nearly 4 minutes for an image I took on my cellphone to upload and show a preview. Are these images not resized for quick upload? If you upload large size pics via cell phone to Facebook they are super quick to load and post…why is taking so long here?

    November 1, 2015 at 7:18 am #50315

    Anonymous
    @

    Hi @cveilleux11
    Speed depends upon your connectivity
    https://drive.google.com/file/d/0Bzv-k-FcE80iMHBLa01VWFlHRms/view
    at present preview is generated from files get uploaded
    I have submitted it to developers to check what more they can do to generate the preview after selection
    Regards
    Varun Dubey

    November 25, 2015 at 10:43 am #52726

    Anonymous
    @

    Hi @cveilleux11, Please cross check upload issue with our current update 3.1.1
    If you are still facing issue please let us know
    Regards
    Varun Dubey

    November 25, 2015 at 10:58 am #52732

    Chris
    @cveilleux11

    Hello, what am I updating to 3.1.1?

    November 25, 2015 at 11:22 am #52743

    Chris
    @cveilleux11

    I only see an update to BOSS theme 2.4

    November 25, 2015 at 12:13 pm #52757

    Anonymous
    @

    Hi @cveilleux11, It’s BuddyBoss Media plugin update with version 3.1.1
    Regards

Viewing 7 posts - 1 through 7 (of 7 total)
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