Add Photo not working for any browser • BuddyBoss

Tagged: @media, add photo

This topic has 66 replies, 13 contibutors, and was last updated 10 years ago by Anonymous.

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Question

November 22, 2014 at 7:37 pm #33604

Anonymous
@

Thanks, noted.

Answers

December 16, 2014 at 10:03 pm #34024

Robert
@e7nzpz4a

Was having the same problem on BuddyPress 3 after it had been working for some time. Upgraded to BuddyPress 4 including the Media and Wall plug-ins and am getting this same “Error uploading photo”. No other photo plug-ins. The photo hits 100%, then goes to resizing, then errors out. The photo does show up in the media library, so it likely has something to do with the image manipulation. I tried both settings on “Mobile rotation fix” to no avail.

December 30, 2014 at 9:42 pm #34257

Alan Teh
@palmdoc

I can say it is working for me only after I asked my hosting to increase the PHP memory from 128 M to 256 M. Works fine with an iPhone now.

December 31, 2014 at 6:35 pm #34274

Alyssa
Participant
@alyssa-buddyboss

@palmdoc thanks for that…might help other users with the issue.

January 1, 2015 at 4:39 pm #34302

Anonymous
@

Thanks. Just curious @palmdoc did you have “Mobile Rotation Fix” option enabled in settings? It requires a minimum of 256 M on the server, or else image uploads can max out PHP mem limit and fail.

January 1, 2015 at 4:42 pm #34303

Alan Teh
@palmdoc

I have enabled it now. Previously, even without that option enabled, I could not upload pix with my iPhone.

January 1, 2015 at 5:11 pm #34313

Anonymous
@

Ok thanks. iPhones often take huge images, multiple megabytes, and so PHP memory is important to allow upload script to run. Without the rotation fix option enabled, we’re just running plupload which is the most popular mobile upload script. Glad you found a fix that works.