How to Fix 404 Error on Subscriptions Page under Notification Settings

Introduction

When using BuddyBoss together with WooCommerce Payments, you may see a 404 error when trying to access the Subscriptions page under Notification Settings. This happens because both plugins register the same URL slug (/subscriptions), causing a conflict. Below, you’ll learn how to resolve the issue by assigning a unique slug to your WooCommerce Subscriptions page.

Change the WooCommerce Subscriptions Slug

1. In your WordPress dashboard, go to WooCommerce → Settings → Advanced.
2. Under Page setup, locate the Subscriptions entry.
3. Click the Edit page link next to Subscriptions.
4. In the Permalink field at the top, replace subscriptions with a unique slug (for example, my-subscriptions).
5. Click Update to save the page.
   

Once complete, the Subscriptions page under Notification Settings should load without error.

Troubleshooting and FAQs

Q: I still get a 404—what should I check?
A:

• Clear your site cache (and any caching plugins) after updating the slug.
• Verify no other pages use the same new slug.
  

Q: Can I choose any slug?
A: Yes, as long as it doesn’t collide with another page or BuddyBoss’s reserved routes.