Introduction
Apple may send an “App Store Connect: Policy Violation Warning” email if your app no longer complies with one or more sections of the App Store Review Guidelines or App Store policies.
Receiving this email does not necessarily mean your app has been removed from the App Store. However, it indicates that Apple has identified an issue that requires attention and may take further action if it is not resolved.
This article explains what the warning means, what impact it may have on your app, and what steps you should take.
What Is a Policy Violation Warning?
A Policy Violation Warning is a notification from Apple informing you that your app may not comply with one or more App Store requirements.
These warnings can relate to:
- App functionality
- Privacy requirements
- User account management
- In-app purchases
- Permissions and data collection
- Metadata or screenshots
- App content
- SDK or framework requirements
Apple will usually reference the specific guideline that requires attention in the email.
Why Did I Receive This Email?
Apple regularly reviews apps to ensure they continue to meet current App Store policies.
You may receive this warning if:
- Apple has updated its App Store Review Guidelines.
- Your app contains functionality that no longer complies with Apple’s policies.
- Your app is using outdated frameworks or SDKs.
- Privacy information or required disclosures are incomplete.
- Apple has identified an issue during a review or audit.
What Happens If I Ignore the Warning?
Ignoring the warning may result in one or more of the following:
- Your next app update being rejected.
- Your app becoming unavailable for future submissions.
- Your app being removed from the App Store.
- Additional compliance actions from Apple.
The specific outcome depends on the policy referenced in the warning email.
What Should I Do?
If you receive an App Store Connect Policy Violation Warning:
- Read the entire email carefully and identify the guideline referenced by Apple.
- Note any deadlines provided in the notification.
- Do not attempt to submit another app version until the issue has been reviewed.
- Contact BuddyBoss Support and include the complete Apple email with your support request.
Providing the full email helps the BuddyBoss team identify the exact policy involved and recommend the appropriate solution.
If You Have a BuddyBoss Done For You App
If your app is managed through the BuddyBoss Done For You service:
- Forward the Policy Violation Warning email to BuddyBoss Support as soon as possible.
- Our team will review the policy referenced by Apple.
- If app changes are required, we will prepare an updated build that addresses the identified issue.
- Once the necessary updates have been completed, the app can be submitted to Apple for review.
How BuddyBoss Helps
Depending on the policy involved, the BuddyBoss team can assist with:
- Reviewing the policy violation.
- Identifying whether app changes are required.
- Updating the app where applicable.
- Preparing a new iOS build.
- Assisting with App Store submission.
Please note that the final review decision is made entirely by Apple. BuddyBoss cannot guarantee approval or influence Apple’s review process.